I'm a designer and product strategist interested in applying the principles of human centered design, systems thinking, and behavioral science towards building high impact, scalable solutions for values-driven organizations.
Highlights
Sayari Graph is a cloud-based commercial risk intelligence platform that empowers government and industry to protect trade, finance, and security ecosystems by illuminating global commercial networks through connected public data and documents. Providing commercial risk intelligence data from over 250 jurisdictions worldwide, Sayari delivers the information decision makers need to stay proactively informed and power safer global commerce — from entity network visualizations that show complex relationships to intuitive risk identifications highlighting underlying issues.
As Senior Director of Product Management, Supply Chain & Trade, I’m responsible for the product strategy and delivery of Sayari’s Supply Chain Risk & Trade Compliance vertical. By interfacing directly with clients and prospects, and the collaborating cross-functionally with the company’s commercial and technical teams, I leverage a data-driven approach to identifying key roadmap priorities that align with the company’s strategic goals. As a product owner and subject matter expert in supply chain and trade compliance, I focus on designing and building products that empower Sayari customers to effectively identify, manage, and continuously monitor various types of risks across their broader commercial networks, ultimately enabling them to proactively build responsible, sustainable, and resilient supply chains.
Studio Jayne is a design and innovation studio that works on projects that deal with gender-based violence, reproductive rights, sex trafficking, and advancing rights for women and girls. The studio is currently building and scaling Likely Story, a digital game that equips teens to talk about sex, consent, and trafficking so that they can thrive in safe and healthy relationships.
As Product Advisor, I advise the leadership team on developing the strategic vision of Likely Story, and aligning on organizational goals to meet existing donor commitments and future fundraising targets. I provide strategic support to identify key product priorities, define the product roadmap, and facilitate efficient allocation of resources, as well as direct support with product development, including sharing best practices on agile development methodologies, leveraging product analytics in decision-making, and designing for scale.
Sourcemap is a New York based SAAS company dedicated to supply chain transparency and traceability. A 2011 spinoff from MIT’s Media Lab, Sourcemap is used by manufacturers and brands globally to account for the end-to-end supply chain, and measure performance and risk every step of the way. Sourcemap's network includes over half a million farms, factories and mines, and its software is used by brands like Hershey's and Timberland to tell the story of where their products come from, and manage some of today's most challenging supply chain issues including deforestation and labor compliance.
As Senior Director of Product, I was responsible for the design, review and delivery of new product features, by planning and executing Sourcemap’s product roadmap, and ensuring efficient utilization of development resources and capacity. I collaborated cross-functionally with internal stakeholders to identify and translate customer requirements into product features and design specifications, and interviewed clients to investigate and synthesize pain-points and opportunities in their user journeys. I identified, tracked and leveraged key product metrics and analytics to drive data-driven product prioritization and decision-making, while consistently evaluating performance. As the company’s first product and design hire, I collaborated with the executive team to build a product management vertical from the ground up, and designed an internal knowledge management system and product operations framework to enable cross-team knowledge sharing.
Project JUST was an online platform dedicated to increasing shopper awareness and interest about supply chain practices in the apparel industry, and offering in-depth research to consumers to make informed, responsible choices. Its mission was to transform the apparel sector by allowing consumers to access information about and demand greater transparency from brands and retailers in the fashion industry.
As the Head of Product, I worked directly with the company’s co-founders and technical advisor to design and build the Project JUST platform, which ultimately reached over 25,000 users per month in two years, and included the following suite of products: the Project JUST Wiki, Seal of Approval, City Guides, and Investigative Reports and Editorials. I conducted qualitative and quantitative user research through focus groups, in-depth interviews, and surveys, and synthesized research findings to develop user journeys and customer profiles, and identify and prioritize feature improvements and product iterations. I also designed and executed Project JUST’s crowdfunding campaign in collaboration with the leadership team, ultimately raising over $30,000 in 30 days.
Out Loan was my graduate thesis project, in collaboration with my thesis partner, Laura Kadamus, for the MFA in Design for Social Innovation at the School of Visual Arts. Out Loan was a digital platform that redesigned the user experience for federal student loan borrowers by a) guiding them through a simple Q&A process to quickly determine their eligibility for income driven repayment and public service loan forgiveness, and b) visualizing their repayment options through an interactive dashboard to better understand the short and long term effects of repayment strategies on their budgets.
Out Loan earned Laura and I the Paula Rhodes Memorial Award for exceptional achievement in Design for Social Innovation, and was recognized by various financial and governmental institutions, including American Express, Capital One, Navient, ECMC, the United States Digital Service, the Consumer Financial Protection Bureau, and the White House Social & Behavioral Sciences Team.
I care deeply about
Human Rights, Climate Adaptation and Resiliency, Financial Inclusion, Education Equity, Design Justice, the Arts
Please consider supporting the following organizations: The International Rescue Committee, Human Rights Watch, The Marshall Project, Black Lives Matter, Chris Hondros Fund, Accion, The Natural Resources Defense Council, BUILD, Pratham, Khoj, National Assembly of State Arts Agencies.